Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the services provided by Zenvode, LLC (“Zenvode,” “we,” “us,” or “our”), including our website at zenvode.com and the Zenvode platform (collectively, the “Service”).

By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

Zenvode is an AI-powered social media scheduling platform that allows users to schedule, publish, and manage content across multiple social media platforms including Instagram, Facebook, YouTube, LinkedIn, and TikTok. The Service includes features such as AI-generated captions, video transcription, carousel and story support, and peak time scheduling suggestions.

3. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into a binding agreement.

4. Accounts

To access most features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at info@zenvode.com of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for an extended period, with or without notice.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable local, state, national, or international law or regulation
• Post or transmit content that is unlawful, defamatory, harassing, abusive, obscene, hateful, or otherwise objectionable
• Infringe any third party's intellectual property rights, privacy rights, or other rights
• Transmit spam, unsolicited messages, or automated content in violation of platform rules
• Violate the terms of service of any connected social media platform
• Attempt to gain unauthorized access to any portion of the Service or related systems
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service in any manner that could damage, disable, or impair our infrastructure
• Use automated means (bots, scrapers) to access the Service other than through our official API
• Resell or sublicense the Service without our express written consent

We reserve the right to remove any content that violates these Terms and to terminate accounts engaged in prohibited conduct.

6. Your Content

You retain all ownership rights in the content you upload, create, or publish through the Service (“User Content”). By using the Service, you grant Zenvode a limited, non-exclusive, royalty-free license to store, process, and transmit your User Content solely to provide and improve the Service.

You represent and warrant that: (a) you own or have the necessary rights to your User Content; (b) your User Content does not infringe any third party's rights; and (c) your User Content complies with applicable laws and the terms of any connected social media platform.

We do not monitor User Content but reserve the right to remove content that violates these Terms.

7. Third-Party Platforms and Services

The Service integrates with third-party social media platforms and services. Your use of those platforms is governed by their respective terms of service and privacy policies. We are not responsible for the actions, content, or practices of any third-party platform. Connecting a social media account grants us permission to act on your behalf as authorized by that platform's API terms.

We use third-party services including Clerk (authentication), Neon (database), AWS (storage), Stripe (payments), and Anthropic/OpenAI (AI features). Your use of the Service is subject to these providers' applicable terms.

8. Subscriptions and Payments

8.1 Plans

Zenvode offers both free and paid subscription plans. Paid plan features, pricing, and limits are described on our pricing page and are subject to change with reasonable notice.

8.2 Billing

Paid subscriptions are billed on a monthly or annual basis in advance. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. All fees are non-refundable except as required by law or as expressly stated in these Terms.

8.3 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us at info@zenvode.com. Cancellation takes effect at the end of the current billing period. You will continue to have access to paid features until the end of the period.

8.4 Free Tier Limitations

Free tier accounts are subject to usage limits as described on our pricing page. We reserve the right to modify free tier limits at any time.

9. Intellectual Property

The Service, including its software, design, text, graphics, logos, and other content (excluding User Content), is owned by Zenvode, LLC and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

“Zenvode” and the Zenvode logo are trademarks of Zenvode, LLC. Nothing in these Terms grants you a right to use any of our trademarks.

10. AI Features

The Service includes AI-powered features such as caption generation and video transcription. These features are provided “as is” and their output may not always be accurate, appropriate, or complete. You are solely responsible for reviewing, editing, and approving any AI-generated content before publishing. Zenvode does not warrant the accuracy, quality, or fitness for purpose of AI-generated output.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

We do not guarantee that content scheduled through the Service will be published at the exact time specified or that connected social media platforms will accept or display such content.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZENVODE, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).

13. Indemnification

You agree to indemnify, defend, and hold harmless Zenvode, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any third party's rights.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your account at any time by contacting us at info@zenvode.com or through your account settings.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Atlanta, Georgia. You waive any right to a jury trial or to participate in a class action lawsuit.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or by posting a prominent notice within the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

17. Miscellaneous

• Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and Zenvode regarding the Service.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
• Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without restriction.

18. Contact Us

If you have questions about these Terms, please contact us: